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Pet Insurance

At Home Buyer NI we recognise that the relationship you have with your pet is for life, and our insurance policies reflect this. Your pet isn't just covered for the unexpected – it's Covered for Life. And since more people claim on their pet insurance than their home or car insurance, it's cover you can't afford to be without.

We Cover for the pet's Life
Unlike many pet insurers, we won't stop paying out on vet fees for an illness or injury after 12 months.

We Pay Out Quickly
We're renowned for processing claims fairly, quickly and efficiently.

We're Per Insurance Specialists
We've been dedicated solely to pet insurance for more than 15 years.

We're Recommended
Vets, breeders and re-homing charities all recommend and promote our policies.

We're No.1
We cover more pets than any other pet insurance provider in the UK.

 

Making a claim

To make a claim you must submit the details on the relevant Pet Insurance claim form.

Vet Fees More information Download claim form

Before your pet is treated, you must make sure that the vet is prepared to complete the relevant sections of our claim form and provide invoices. To claim, you must complete a claim form and ask your vet to complete their part. Send us the claim form together with the invoices setting out the costs involved.

If you know that you have some expensive veterinary treatment coming up and you are unsure about whether you will be able to claim for some or all of the cost of treatment, then you and your vet can send us a completed pre-authorisation claim form before treatment starts.


Boarding Fees More information Download claim form

Please send us a claim form completed by your doctor or consultant and by the owner of the boarding kennel, cattery or rabbit hotel. We also need an invoice from the kennel or cattery or written confirmation from the person looking after your pet.




Holiday Cancellation More information Download claim form

Please send us a claim form which you and your vet have completed, and the booking invoice and cancellation invoice from the travel agent, tour operator or other holiday sales organisation.

The invoices must show the date of the booking, the dates of the holiday, the total cost of the holiday, the date you decided to cancel or return home and any expenses you cannot recover.

Pet Travel Insurance More information Download claim form

Please send us a claim form completed by you and your vet together with the invoice for your travel booking, as issued by the travel agent, tour operator or other holiday sales organisation. You must also attach any receipts or documents that are relevant to your claim type, as detailed in the list of claim types above.

If you are claiming for emergency repatriation, you must also attach receipts for your extra travel or accommodation costs, or the receipt for expenses to get your pet home or dispose of its body. If you are claiming for quarantine expenses, you must also attach a police or operator's report. Please call us on 0845 071 8000 if you have any questions.